Careers at CAS

1. Adventurous Technical Support Analyst/Project Manager

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Who We Are

A few years ago, we set out on a journey to provide a solution to a problem that specifically impacted our lives. As outdoor enthusiasts, we were tired of being on the grid for everything except a huge portion of our life – planning time in nature! Frustrated by the clumsy, existing software for online reservations, we set about on a new adventure – make a simple, intuitive, and easy way to reserve campgrounds online.

We are the fastest growing provider of campground management and online reservation software in the industry and are leading the way in cloud-based, SaaS desktop, mobile and self-service kiosk based applications.

We are an intentionally small company based in Mount Juliet, TN and take our time finding the right people who believe in our mission. For us, this is not just a job – it’s our passion! We take pride in our work and “own our own stuff.” We work hard to be proactive and solve problems. But most importantly, we get what good customer service looks and feels like. We either add value to the market by making campground management and reservations easy, or we find something else to do. To quote the great Yoda, “Do. Or Do Not. There is no try!”

Who You Are

Your friends describe you as a “go getter.” You are a forward thinker who likes to embrace new technologies and work with open source software. You generally take life by the horns, but understand that you are not always the smartest person in the room.
You are not just a leader, you’re collaborative, humble, willing to ask questions and provide answers. You get that to succeed, everyone must succeed and that customers come first.

What You Can Help Us Do

We enjoy talking to our customers and want them to enjoy speaking with us too. Provide exceptional customer service by guiding our customers through the on-boarding process. Take the complex technical mumbo-jumbo and make it so simple and easy to understand that our customers, the campground owners, can get back to doing what they do best – getting outside and interacting with their guests, rather then spending all of their time behind a desk or on the phone. Be able to listen and understand their business needs and translate that into technical language that customizes our software to fit them, whether its a large park run by a PhD or a small park that are used to keeping their records on paper.

What you need

  • High attention to detail and organizational skills
  • Proficient in SQL, MySQL is a plus
  • Ability to read and understand Java
  • Ability to manage project timelines and manage multiple projects simultaneously
  • Working knowledge of Microsoft Excel
  • A desire to spend time getting to know the successes and challenges our customers face and finding creative, efficient ways to make their experience easier
What We Need

Someone who works well with teams, but drives their own work forward. A person who provides useful, forward-thinking solutions and has the ability to translate highly technical information to users with limited technical knowledge in a fun, friendly way. Someone who can see the forest and the trees. And finally, someone who is genuinely cool, has an open spirit, is willing to learn new technologies and that wants work to feel meaningful and fun.

Still reading? Fantastic!

We believe in hiring smart people and giving them the support they need. Besides working with a team fueled by a mission, you may also enjoy some of these perks:

  • Telecommute positions
  • Profit sharing
  • Competitive paid time off plan, including holidays and your birthday
  • Health, vision, and life insurance

If this sounds like the type of position that pumps you up (or at least makes you smile) please send an application, salary requirements, and a sample of your best technical work to jobs@campgroundautomation.com.

2. Game-changing User-Interface Designer

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Who We Are

A few years ago, we set out on a journey to provide a solution to a problem that specifically impacted our lives. As outdoor enthusiasts, we were tired of being on the grid for everything except a huge portion of our life – planning time in nature! Frustrated by the clumsy, existing software for online reservations, we set about on a new adventure – make a simple, intuitive, and easy way to reserve campgrounds online.

We are the fastest growing provider of campground management and online reservation software in the industry and are leading the way in cloud-based, SaaS desktop, mobile and self-service kiosk based applications.

We are an intentionally small company based in Mount Juliet, TN and take our time finding the right people who believe in our mission. For us, this is not just a job – it’s our passion! We take pride in our work and “own our own stuff.” We work hard to be proactive and solve problems. But most importantly, we get what good customer service looks and feels like. We either add value to the market by making campground management and reservations easy, or we find something else to do. To quote the great Yoda, “Do. Or Do Not. There is no try!”

Who You Are

Your friends describe you as a “go getter.” You are a forward thinker who likes to embrace new technologies and develop on open source software. You generally take life by the horns, but understand that you are not always the smartest person in the room. You get excited about building responsive, user-friendly designs.
You’re collaborative, humble, willing to ask questions and provide answers. You get that to succeed, everyone must succeed and that customers come first.

What You Can Help Us Do

Provide an exceptional user experience for our customers. Take the complex technical processes and make it so simple and easy to understand that our customers, the campground owners, can get back to doing what they do best – getting outside and interacting with their guests, rather then spending all of their time behind a desk or on the phone.

What You Need

  • Proficient in CSS, HTML, Javascript (jQuery is a plus)
  • Familiar with LESS CSS and be able to write clean markup and optimized CSS
  • Good design portfolio of past websites or UI designs you’ve done in the past
  • Experience with Groovy and/or Grails is a plus
  • A desire to spend time getting to know the successes and challenges our customers face and finding creative, efficient ways to make their experience easier.
What We Need

Someone who works well with teams, but drives their own work forward. A person who provides useful, forward-thinking solutions and develops intuitive technologies. Someone who can see the forest and the trees. And finally, someone who is genuinely cool, has an open spirit, is willing to learn new technologies and that wants work to feel meaningful and fun.

Still reading? Fantastic!

We believe in hiring smart people and giving them the support they need. Besides working with a team fueled by a mission, you may also enjoy some of these perks:

  • Telecommute positions
  • Profit sharing
  • Competitive paid time off plan, including holidays and your birthday
  • Health, vision, and life insurance

If this sounds like the type of position that pumps you up (or at least makes you smile) please send an application, salary requirements, a cope sample of your best work, and a screen shot of the best user interface you’ve designed to jobs@campgroundautomation.com.

3. On-the-Ball Technical Support Team Member

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Who We Are

A few years ago, we set out on a journey to provide a solution to a problem that specifically impacted our lives. As outdoor enthusiasts, we were tired of being on the grid for everything except a huge portion of our life – planning time in nature! Frustrated by the clumsy, existing software for online reservations, we set about on a new adventure – make a simple, intuitive, and easy way to reserve campgrounds online.

We are the fastest growing provider of campground management and online reservation software in the industry and are leading the way in cloud-based, SaaS desktop, mobile and self-service kiosk based applications.

We are an intentionally small company based in Mount Juliet, TN and take our time finding the right people who believe in our mission. For us, this is not just a job – it’s our passion! We take pride in our work and “own our own stuff.” We work hard to be proactive and solve problems. But most importantly, we get what good customer service looks and feels like. We either add value to the market by making campground management and reservations easy, or we find something else to do. To quote the great Yoda, “Do. Or Do Not. There is no try!”

Who You Are

Your friends describe you as a “go getter.” You are a forward thinker who likes to embrace new technologies and find creative, efficient solutions. You generally take life by the horns, but understand that you are not always the smartest person in the room. You enjoy working with people, you’re collaborative, humble, willing to ask questions and provide answers. You get that to succeed, everyone must succeed and that customers come first.

What You Can Help Us Do

Provide first level customer support via phone, email, and chat with our external customers in such a friendly, responsive manner that they consider you one of their friends. Be able to quickly gather pertinent details from customers, skillfully problem solve, and resolve their question or concern timely. Strive for proactive customer training and customer support practices that meet the customer’s need before they realize they need it. And work with our great team to find ways to make the record keeping, financial, and reservation process so simple for campground owners that they spend their time doing what they do best – getting outside and interacting with their guests, rather then spending all of their time behind a desk.

What You Need

  • High school diploma or equivalent
  • 2+ years customer support experience
  • Excellent verbal, written, and listening communication skills in English
  • Experience reading or writing computer programming language, is a plus. Java preferred.
  • Knowledge of computer systems, applications, procedures, and techniques
  • Excellent technical, customer service, time management, and interpersonal skills.
  • A desire to spend time getting to know the successes and challenges our customers face and finding creative, efficient ways to make their experience easier.
What We Need

Someone who works well with teams, but drives their own work forward. A person who provides useful, forward-thinking solutions and has the ability to explain complex technology in easy-to-understand language. Someone who can see the forest and the trees. And finally, someone who is genuinely cool, has an open spirit, is willing to learn new technologies and that wants work to feel meaningful and fun.

Still reading? Fantastic!

We believe in hiring smart people and giving them the support they need. Besides working with a team fueled by a mission, you may also enjoy some of these perks:

  • Competitive paid time off plan, including holidays and your birthday
  • Health, vision, and life insurance for full-time positions

If this sounds like the type of position that pumps you up (or at least makes you smile) please send an application and salary requirements to jobs@campgroundautomation.com.