Outdoor enthusiasts can use technology for anything…except some of their favorite hobbies. We’re solving this problem with an online reservation system named Sunrise. Sunrise makes campsite booking joyfully easy for guests, and campground management enjoyable for park staff.
Sunrise is the fastest growing provider of campground management and online reservation software across North America. We’re also leading the way in cloud-based, desktop and mobile software as a service (SaaS) for campgrounds.
We’re an intentionally small company, and we take our time finding the right people who believe in our mission. For us, this isn’t just our job – it's our passion! We take pride in our work and “own our own stuff.” We work hard to be proactive and solve problems. But most importantly, we know what good customer service looks and feels like. We’re either going to add value to the market by making campground management and reservations easy, or we’re going to find something else to do. To quote the great Yoda, “Do. Or Do Not. There is no try!” (Yes, we quoted Star Wars. This is a software company after all, and you can love the outdoors and geeky stuff at the same time. But don’t worry, you don’t need geeky interests to enjoy working here.)
Your friends describe you as a “go getter.” You are a forward thinker who likes to embrace new technologies and find creative, efficient solutions. You generally take life by the horns, but understand that you are not always the smartest person in the room. You enjoy working with people, you’re collaborative, humble, willing to ask questions and provide answers. You get that to succeed, everyone must succeed, and that customers come first.
On-boarding parks is about helping new customers transition onto our software and building a dependable relationship with them. Their first impression of our software will be based on the service you provide. For this experience to be positive and personal, you will need to be able to quickly gather pertinent details from customers, assess their business needs, capture that information, and input it into the software or communicate it to the appropriate members of our team so that when they go-live they can fully utilize the software efficiently and effectively. You’ll also ensure our customers that we care about their success.
Someone who works well with teams, but drives their own work forward. A person who provides useful, forward-thinking solutions and has the ability to explain complex technology in easy-to-understand language. Someone who can see the forest and the trees. And finally, someone who is genuinely cool, has an open spirit, is willing to learn and wants work to feel meaningful and fun.
We believe in hiring smart people and giving them the support they need. Besides working with a team fueled by a mission, you may also enjoy some of these perks:
If this sounds like the type of position that pumps you up (or at least makes you smile), please send a resume and cover letter to firstname.lastname@example.org. When you send those two items, tell us a bit about yourself. What was the last book you read and how did it impact you? How would you define an excellent team player? How have you served others in the past 12 months? Send us your answers, and why you think they fit Sunrise. We hope to hear from you soon!